📲 Apps and Devices
IP Desk and Conference Phones
Configuring Grandstream ATA (Analog Telephone Adapters)
This guide is to help configure or re-configure a Simple Phone Box (Grandstream HT701, HT702, HT704, and HT502) for use with a SwitchBoard or Hosted P...
Configuring Polycom IP Phones with Voice Platform
You can configure all Polycom v4 Firmware (VVX series) IP Phones to a device in Voice Platform by following these directions: Add the Device to Platfo...
Configuring Yealink IP Phones with Voice Platform
You can configure Yealink phones to a device in Voice Platform by following these directions: Add the Device to Platform, and in Advanced view to reve...
Polycom VVX and Soundpoint - setup Line Keys for Presence ID (BLF)
This guide will show you how to program the line keys on the Polycom Soundpoint and VVX series phones to use Presence (Busy Lamp Field). Find the IP a...
Jitter Issues in some Grandstream Phones
We've identified an issue in some Grandstream phones that can cause intermittent call quality or audio distortion (at the phone level) on the user's e...
Configuring Grandstream IP Phones for Voice Platform
You can configure Grandstream's GXP2130, GXP2135, GXP2140, GXP2160, and GXP2170 to a device in Voice Platform by following these directions: Add the D...
Configuring Panasonic KX-TGP IP Phones for Voice Platform
You can configure Panasonic KX-TGP Wireless handsets to a device in Voice Platform by following these directions: Add the Device to Platform, and in A...
Configuring Cisco SPA IP Phones with Voice Platform
You can configure Cisco SPA IP Phones to a device in Voice Platform by following these directions: Add the Device to Platform, and in Advanced view to...
Configuring Aastra IP Phones (All Firmwares)
To configure an Aastra phone, you will need to access the web-based management page at the phone’s IP address. You may find the IP address by pressing...
Configuring Polycom IP Phones (v3 Firmware)
1. Start up your phone and identify it’s IP address. You can find your phone’s IP address by going to the Status option section within the menu. Once ...
Tablet and Phone Apps
Configuring smpl Voice App for iOS and Android
We now offer our own App for iOS and Android, which can be downloaded here: iOS: https://itunes.apple.com/us/app/simplevoice/id1422834665?mt=8 Androi...
Configuring Grandstream Wave App - iOS / Android
You can configure Grandstream Wave on your iOS or Android device to Hosted Platform by following these directions: Add the Device to Platform, and in ...
How to configure Bria to a device in Voice Platform
You can configure Bria on your iOS or Android device to Voice Platform by following these directions: Add the Device to Platform, and in the Advanced ...
Computer Apps
Configuring Bria for Windows
Bria is a voip telephone application available on Windows, Mac, iPhone, iPad, and Android. Once installed, follow these steps to configure for use wit...
Configuring Telephone (MacOS) to a device in Voice Platform
You can configure the Telephone app in MacOS to a device in Voice Platform by following these directions: Add the Device to Platform, and select Advan...
How to configure Telephone.app for macOS / OS X
To add a softphone to your Mac, search the Mac App Store for Telephone. It's a free and easy app for Macs. Follow these steps to activate a device wit...