This guide will show you how to setup Presence ID (Busy Lamp Field) in your Voice Platform system.
- Sign into Platform and Select VoIP Services or Hosted PBX:
- Select Advanced then Users:
- Select the User your want to monitor from your phone
- Under the Advanced options press the Caller ID tab
- In the Caller ID Screen, you will see the option for Presence ID:
Best Practice: Use the persons extension number for Presence ID.