Using Page Groups for intercom-like notifications
Edited
Instead of directing calls to multiple users or devices like Ring Groups, Page Groups allow you to make announcements directly to a user’s phone. This feature would allow you to mention to shoppers that someone’s left their lights on in the parking lot, or that your sales team just closed a big deal. Here’s how to set up a Page Group:
First, create a new Callflow and assign a number or extension that will be dialed to initiate the page.
Next, drag and drop the Page Group element onto the Callflow, name your new Page Group, and add the users, devices, or group you’d like to be paged.
Finally, select Save Changes and that’s it! :)
For more help with Callflow features and settings, click here.