Configuring Polycom IP Phones with Voice Platform

Edited

You can configure all Polycom v4 Firmware (VVX series) IP Phones to a device in Voice Platform by following these directions:

  • Add the Device to Platform, and in Advanced view to reveal the SIP tab.

  • Copy or locate the Realm (Server), Username, and Password.

  • Locate the IP address of your Polycom and enter it into your web browser.

  • Log in as administrator (default PW 456)

  • Select Simple Setup and enter the following information:

Select Save to apply the changes.

  • To setup Voicemail access, select Settings, then Lines

  • Press the + to expand Message Center

  • Set Callback Mode to Contact

  • Enter Callback Contact as *511

Select Save to apply the changes.