Using feature codes for Call Forwarding

You and your team are always on the go and we get it.  You need a quick and reliable way to enable call forwarding to all of your devices and Platform has you covered.  Dialing a few, easy to remember feature codes from one of your devices will allow you to enable, disable, toggle, or update Call Forwarding on all of your devices.  Here’s how:

• Enabling Call Forwarding – Simply dial *72 from your device, enter the number you’d like Platform to set Call Forwarding for and press # (example: “*7215551234567#” will enable call forwarding to “15551234567”)
• Disable Call Forwarding – Dial *73 from your device and this feature will be disabled.
• Toggle Call Forwarding –  Dialing *74 will allow you to switch Call Forwarding on and off.  This feature code remembers the last number you forwarded to and enables it without asking for a new number.
• Update Call Forwarding – Dialing *56 will prompt the caller to enter a new call forwarding number.  This will immediately replace any number that is currently being used and will not change the current state of call forwarding (enabled or disabled).

To enable a call forward via the User Portal, click here.