If you have a fax number that is only used for receiving faxes, you can use Platform to receive your faxes and email them to a user of your choosing. Here’s how:
- Create a new Callflow and add the fax number you’d like to receive faxes from. Then, drag and drop the Receive Fax element onto the Callflow.
- Now, select which user will be receiving and select Edit user options to ensure the user you’ve selected has Email Notifications for Faxes checked.
- Finally, select Save changes
To return to Callflow features and settings, click here.