How to enable Hot Desking

Hot-desking allows a particular user or users to move from station to station and temporarily assume the phone at their new location as their own.  Here’s how to enable Hot-desking:

First, make sure hot-desking is enabled in the Feature Codes section of your account.  Once that’s enabled, you’ll need to assign a unique hot-desk ID to each user.  Here’s how:

• From the VoIP Services tab, select Advanced, then Users.
  
  
  
• Next, choose the user you wish to enable hot-desking for (or create a new user), and select the Advanced tab.
  
  
  
• Now, check the Enable Hot Desking button, and assign an ID and PIN.
  
  
  
• Press Save and now it’s been enabled!

To Login, dial *11 (default) and enter the Hot Desk ID and PIN followed by a #

To Logout, dial *12 (default) and enter the Hot Desk ID and PIN followed by a #

For more help with Callflow features and settings, click here.