📦 Add-ons and Others
Simple Line and SwitchBaord
When will I be billed for international calling usage?
Edited 6 years ago
Calls made internationally are calculated on a monthly basis, from the 1st to the last day of the month. These charges will either be added to any exi...
Troubleshooting "Device Not Registered" Error
Edited 10 years ago
If you pick-up the phone on a Simple Phone Box, and hear "device not registered" verbally instead of dial tone, follow these troubleshooting steps and...
How to setup Simple Line Box - Grandstream HT701, HT702
Edited 10 years ago
We ship all orders activated out of the box, so if your Simple Line Box is plugged in correctly, your service should activate automatically. If you he...
Troubleshooting "All Circuits Are Busy Now" Error on Outbound Call
Edited 10 years ago
The recording “All Circuits Are Busy Now” will play anytime, when a call cannot be completed. If you have received this error, try your call again. If...
Managing Incoming and Outgoing Call Blocking
Edited 10 years ago
With The SwitchBoard you can easily block any incoming or outgoing number, or range of numbers, using the Call Blocking feature. To manage Call Blocki...
How to call international numbers
Edited 10 years ago
Calling an international number is simple and is the same for all our services. To call an international number, you'll need the Country Code (CC) and...